Frequently Asked Questions

Navigating online dispute resolution can raise a few questions, and we’re here to make things clear. Whether you're an individual seeking justice, a business resolving a contract issue, or a legal professional embracing digital transformation, our AASU ODR platform brings simplicity, security, and fairness to the process. Below are answers to some common queries to help you understand how AASU ODR works, what you can expect, and how to get started.

Frequently Asked Questions

What is the AASU Online Dispute Resolution (ODR) platform?

Who can use the AASU ODR platform?

Is the resolution provided by AASU legally binding?

What types of disputes can be resolved here?

How secure is the AASU platform?

Can I track the progress of my dispute resolution online?

How long does it take to resolve a dispute on the AASU ODR platform?

Do I need legal representation to use the AASU ODR platform?